Podcast Ep 140: One to One -v- One to Many

Nicola receives a wonderful challenge for our theme of the week, from one of those she met on her recent trip to Oz: “Our issue is that the vast majority of clients to our private psychology practice do not want to be identified. That is, people who experience depression, grief, anxiety, relationship issues etc do not want to be ‘seen’ by others. This makes it difficult to create a community. This limits us a bit. We are trying to leverage our time by somehow going from the ‘one on one’ counselling sessions to ‘one to many’ opportunities. Not sure yet […]

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Testimonial: The Coach We All Want

Recently I made a new virtual friend in Texas. Here’s the testimonial E sent me after she booked one of my Entrepreneur of the Day calls: “I very much appreciate the generous gift of your time to help me clear my mind this morning. I cannot thank you enough for your wisdom, clarity and meeting me exactly where I am. I love the “let’s cut to the chase” no nonsense approach and grounded suggestions. This call with you was vastly different than other “strategy” calls I’ve had; no salesy talk, no marketing, just being interested in me, listening and being […]

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Testimonial: Gold-Dusted Goodies

I often dream about my clients, about them personally and about thoughts and ideas and solutions for them. A few weeks ago a client let me know she’d had a dream about me and sent me this testimonial with permission to share in one of my newsletters. What a gift from her to me is this? “I had a dream last week which you were in. At the end of the dream you gave me a present, a little see-through plastic box containing 12 dark chocolate truffles. Each had gold dust sprinkled on the top. When I remembered the dream […]

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Podcast Ep 139: Setting Your Business Boundaries

Today’s challenge is a deliciously emotionally messy one for us to get our teeth into and all about setting your business boundaries and policing them. It’ll be perfect for my book too. You know how when someone pushes you an inch and you don’t like it but you go with it ‘cos well… it’s only an inch. And then they do it again and you can’t complain ‘cos you didn’t last time and it’s well… still only an inch, though it adds up to two inches now. And next thing you know you are seventeen inches away from where you […]

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Podcast Ep 138: Getting Off the Starting Blocks

In today’s episode of Own It! the Podcast Nicola and I debate how our entrepreneur clients seem to crave certainty. As I write that I am aware that that sentence makes no sense whatsoever, since being an entrepreneur is absolutely the antithesis of certainty LOL! In fact, after a while, it is precisely what you will like best about working for yourself, that there is very little certainty, lots of variety and that everything changes all the time. Just. Like. Life. What are we like with our cravings? Nevertheless we debate what we of us would try to get clients […]

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Podcast Ep 137: Nobody Likes Change

Nicola has a client who is going through some changes in her business and attempting to take her clients with her. They are cutting up rough, and I’m not surprised. When I sold my accountancy business, my staff didn’t like it and my clients weren’t all that keen either. When my optician sold his business, well… suffice to say I’m still not over it yet. When Sage and Facebook make changes, I’m grumpty. When Anne French discontinued their fragrance free cleansing milk in the Nineties, I’m still mourning that loss too! Nobody likes change, despite it being our only constant. […]

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Lucky Girls, Lost Mojos and Strangers in My Diary

This week I’ve spoken to a lady between jobs, which isn’t my expertise especially, though helping her to find a lost mojo very definitely is. And a businessman with his finger in many pies who I tried to persuade to focus on just one or two of the meatier (veggier?) ones. I am not sure yet whether I succeeded, time will tell! And a personal development hero of mine who is making major life changes for himself and his family, all designed around moving ever closer to work that makes him feel happy and relaxed. Just think of the knock-on […]

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Podcast Ep 136: An Ounce of Courage Every Day

Nicola has flown all the way to Brisbane, despite the laptop ban (which turned out not to affect her outward journey) and my advice LOL. She’s speaking this coming weekend for Neil Asher at his Aussie Entrepreneurs event as is fellow Brit Matt Duggan who we often mention on the podcast. Neil is with Nicola during the recording of our shortest show ever, #136. This is partly due to her jetlag and also that he offered us Fear of Failure for Client Challenge of the Week, a topic which neither of us turned out to have very much to say […]

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Your Best and Worst, Glorious and Unrepentant

My best and worst clients are one and the same. I had an idea for this post which was too clever by half. I was going to be all ironic and funny about my “worst” clients until I realised that they are, in fact, my best clients because they provide me with the opportunity to do my best work in helping them to do theirs. I also couldn’t be sure you’d get the joke, since irony doesn’t always translate in the written word. It could just have come across as sneery when I meant it as anything but. I’ve been caught […]

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