Podcast Ep 115: Finding the Perfect VA

In episode 115 of Own It! the podcast, Nicola and I debate a couple of intertwined challenges. It all stems from Nicola’s clients doing what she sees as wasting their valuable coaching time with her moaning about what’s not working, when they could be working with her to fix things. But I see it as all part of the process. Let a client moan and vent first, let them get clear, then they are in a good and resourced place to start addressing the problem. And today that problem comes down to finding the perfect VA. And that’s not just […]

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First Forays into Delegation

Two of my clients have recently experienced disappointing results from their first forays into delegation. Part of me wished I had prepared them better. Another part of me, after the event, remembered the enormous value I acquired from my own first (failed) experiments in outsourcing way back in the Eighties when I took on my first assistant. It isn’t always better for me to over-prepare a client for every situation. And sometimes we under-estimate a threat and are surprised by the outcome. Sometimes there isn’t time. Sometimes we only remember to look at the good bits and forget to manage […]

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Dos and Don’ts For Instant, Overnight Business Success

Hindsight is a wonderful thing.   Here is a list of the things it would have been most useful to know how and when to do when starting out running my own business: Say NO more often to clients and feel the power. Not every client is right for your business; learn how to tell the difference. Always under-promise and over-deliver Learn the arts of delegation and time management Do everything deliberately Charge more and enforce your payment terms without exception Get your charge-out rates and prices right and disconnect that from how you evaluate your own self worth Avoid working with or for friends […]

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