Two Business Lessons from My Time as a Travel Agent

Having been a traveller all my life, I thought it might be fun to own a travel agency. Alongside the wonderful adventures I enjoyed during those years, which included spending a night on Richard Branson’s Necker Island, I did learn a couple of very valuable business lessons I’ve never forgotten. Lesson #1 – Say NO To The Difficult Client BEFORE They Hire You One day we had a client who was proving difficult. Our job was to be the agent, i.e. stand between our client and the tour operator, helping our client to choose the holiday which would be perfect for her and […]

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Why Is It So Hard To Say NO?

Today is November 1st. And today I started a challenge. To write a book within a month. It’s a bit like NaNoWriMo, about which I’ve written before, except I’m not writing a novel. I’m writing a memoir, and along with my two writing colleagues, we are each committed to writing 1,000 words a day. I’ve been preparing the ground for a while now, i.e. thinking about it and writing notes, downloading something called Scrivener. Yesterday I looked at my diary for November to work out what was going to get in my way. I have whole-day commitments on 4th, 7th and 11th […]

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