First Forays into Delegation

Two of my clients have recently experienced disappointing results from their first forays into delegation. Part of me wished I had prepared them better. Another part of me, after the event, remembered the enormous value I acquired from my own first (failed) experiments in outsourcing way back in the Eighties when I took on my first assistant. It isn’t always better for me to over-prepare a client for every situation. And sometimes we under-estimate a threat and are surprised by the outcome. Sometimes there isn’t time. Sometimes we only remember to look at the good bits and forget to manage […]

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