Outsourcing and Delegating: Learning How To Be a Good Client

Yesterday one of my long-time clients was sharing with me her disappointment at her first foray into hiring a cleaner. The cleaner had been booked for 4 hours but professed herself finished within 3.5 hours. She asked my client if there was anything else she wanted before she left early and the client said no. But after the cleaner left she was disappointed to notice that she hadn’t done something which she would have assumed every cleaner would do. It’s the assumption which is the problem. Next time I’ve advised me client to draw up a list of things the […]

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